Appian: Placing Digital Transformation on Fast Track

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Matt Calkins, Founder & CEO As businesses across industries strive to embrace digital transformation, legacy applications, and technology act as roadblocks in keeping up with the dynamic environs. Enterprises witness a downward spiral, as business-critical software are built on millions of lines of code that stand defenseless in the wake of rapidly growing and changing IT demands. Software development today symbolizes a tortoise-like race, wherein runners are always a mile away from their goal. In this scenario, the question is: how can companies using traditional methodologies deliver applications faster? The reality is they no longer can— not in the conventional sense of IT.

"Appian modernizes legacy apps and systems, consolidate their data and actions into easy-to-use applications, slashing time otherwise spend coding and testing"

Set against this backdrop, Appian is changing this narrative. While every company needs unique software to compete in today’s market and they need it fast, Appian brings in a low-code development platform that accelerates the creation of high-impact business applications. “They know they don’t have the time to write it line by line, and they need applications delivered and rolled out faster, and software development traditionally has not been something that moves quickly. We are changing that traditional sluggish software development and delivery process,” begins Matt Calkins, Founder & CEO, Appian. The company combines the speed of industry-leading low-code app development with the power of top rated intelligent process automation, all in a single unified platform. As a result, businesses can build and deploy powerful new business applications 10 to 20 times faster than what most conventional providers work. “In Appian, you don’t code apps, you can draw them like a flowchart. Appian modernizes legacy apps and systems, consolidate their data and actions into easy-to-use applications, slashing time otherwise spend coding and testing,” adds Calkins.

With Appian, businesses can also unite and orchestrate all enterprise data, systems and web services without writing any code. From databases, systems, and file servers, to external web services, Appian enables to get everything from everywhere together quickly with low-code, and visual designers. Furthermore, every app built on Appian looks great automatically, thanks to UX frameworks plus patented sale technology, apps are instantly mobile available natively in iOS and Android devices with no extra development time, resources or money.

Development Made Flawless

Building apps in Appian is made much simpler than ever before. The process begins with collecting data from the client systems, what Appian calls a record and unifying it in one location. “Records can be anything from customers, contracts to products and employees.

We write the application with the highest degree of advanced analytics to deliver the best to our clients

Next part is to build the processes that interact with the records,” explains Calkins. Building new processes, no matter how complex, is easy with Appian’s drag and drop, point and click process modeler designed for speed and power. Finally, the processes are connected with records, helping businesses to make informed decisions faster as every application can automatically leverage Appian’s native analytics feature. Moreover, it’s easy to change, optimize, or extend the process to take advantage of new transformative technologies like robotic process automation or machine learning. For industry-leading security and mission-critical reliability, the solutions can run seamlessly on the enterprise-grade Appian cloud, on-premises or public cloud services like AWS or Microsoft Azure.

The Deeper Nodes of Technology

Appian stands out from the crowd for being the only public, low-code company. With its advanced low-code technology anyone can draw applications like a picture, like a flow chart instead of coding them line-by-line. Also every object, fact, rule set, interface, and integration capabilities are reusable with Appian, making application development as simple as building with Lego bricks. The first conclusion that everyone reaches about low code is that it must be faster than other ways of writing applications. Appian is meeting that requirement with its ability to deliver software solutions 10 to 20 times faster than what the traditional systems can. It’s also easy to change applications after they have been written.

“With Appian, updating the objects is easy and redrawing the flow chart is even simpler, proving the fact that low-code not only leads to speed but also power. When businesses write an application on the Appian platform, they are telling us its purpose and functions. At the background, we write the application with the highest degree of advanced analytics to deliver the best to our clients,” explains Calkins. For example, consider that an application is going to run natively on every mobile device and every cloud. It’ll be extremely scalable, it’ll meet the highest security standards, with hot failover, outstanding integration capabilities, and automated testing and a lot more. He adds, “With Appian, these features are automatically added to the applications without any additional costs, what I call free power. It’s the natural result of having a platform write your application for you.”

As the Appian team believes that businesses should get software applications right the first time, prove value quickly, and be a key component to build on success. That is why the company developed the Appian Guarantee—a commitment that businesses will realize incredible productivity and impact with Appian. The Appian guarantee is backed by the simplicity and power of the company’s enterprise low-code platform, combined with the expertise they have gained through years of working with the world’s largest companies to solve their biggest transformation challenges.
Driving Businesses to Success

Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance. Explaining the value proposition of the company is an instance when Appian assisted Flowserve Corporation—a leader in supplying pumps, valves, and services to the oil, gas, power, and chemical industries. Flowserve sells products and offers aftermarket services to engineering and construction firms, original equipment manufacturers, distributors, and end users. To better manage the distribution and service of assets worldwide, Flowserve needed to adopt an improved workplace technology solution. At Flowserve, there was no central repair history and no standardization for sharing information and collaboration. Flowserve business units traditionally acted independently, with their applications, customer files, and business strategies. This fragmented approach to information sharing needed to be improved in order to preserve high levels of customer service. It also recognized the need to develop a system that would integrate with its on-premise Oracle system and allow for workflow collaboration and automation. They needed agile and enhanced program visibility to unify several independent systems across the organization. This approach would allow for improved operations management across Flowserve’s entire scope of work.

Flowserve chose the Appian Application Platform to unify the management of data and improve collaboration in the company’s pump aftermarket repair business. Using Appian’s powerful and intuitive cloud platform, Flowserve developed two process applications to improve external customer service as well as internal collaboration amongst company employees. Using Appian’s mobile capabilities, Flowserve employees can easily track and assess defected pumps from the field while documenting accurate damage records and uploading photos directly on-site. By leveraging Pump After Market Repair, remote field service technicians can report on repairs and resolve customer issues at a much quicker rate. Appian has implemented a back-end process improvement in which invoices are documented and dated with automated reporting trails — lessening the chance for disputed invoices.

The Future of Innovation

There are scores of similar success stories akin to Flowserve, wherein Appian has assisted clients with seamless software and application development. Over the years, many of the world’s largest organizations including Ameren, CenturyLink, and Ryder use Appian’s applications to achieve excellence and enhance operations. Appian was founded on the belief that if talented and passionate people are given the power to be heard and the autonomy to excel, will deliver amazing results. Today, Appian is a globally recognized for its prowess in multiple enterprise technology markets including intelligent business process management systems (iBPMS), dynamic case management (DCM), digital process automation (DPA), and low-code development. In the long run, Appian is focused on enhancing the capabilities of its solutions while expanding its reach in the industry.


Reston, VA

Matt Calkins, Founder & CEO

Provides a low-code development platform that accelerates the creation of high-impact business applications

Whitepapers of Appian